Biji Baji Privacy Policy

1. Introduction

Biji Baji ("we", "us", "the Platform") operates an online gaming platform accessible at bijibaji.onl, catering specifically to players based in Pakistan. This Privacy Policy sets out in clear terms how we collect, use, store and protect your personal data when you register, play games, make deposits or withdrawals, or otherwise interact with the platform.

By registering an account on Biji Baji you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described. If you do not agree, please do not register or continue using the platform.

This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which contain additional information relevant to your use of the platform.

2. Data We Collect

The data we collect falls into two broad categories: information you provide to us directly, and information collected automatically as you use the platform.

Information You Provide

• Registration details: Full name, date of birth, contact number and any other details entered during account creation.
• Identity verification documents: Copies of national identity cards or other documents submitted when we request age or identity verification.
• Payment details: JazzCash or Easypaisa account numbers, bank account details or card information provided when depositing or withdrawing in PKR. Full payment credentials are processed by our payment providers — we do not store complete card or wallet credentials on our own servers.
• Support communications: Messages, emails or chat transcripts exchanged with our support team.

Information Collected Automatically

• Device and access data: IP address, device type, operating system, browser type and version, and mobile network information.
• Session data: Pages visited, games played, session duration, clicks and navigation patterns within the platform.
• Transaction records: Deposit amounts, withdrawal requests, game stake history and bonus usage — all stored in PKR.
• Cookies and local storage data: As described in Section 6 of this policy.

3. How We Use Your Data

Your personal data is used only for purposes that are necessary and proportionate to running the Biji Baji platform. Specifically, we use your data to:

• Create and manage your player account and authenticate your identity when you log in.
• Process deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Verify your age and identity as required, particularly before processing large withdrawals or in response to fraud alerts.
• Deliver promotions and bonuses to eligible accounts, including PSL season events, welcome bonuses and deposit match offers shown on the Promotions page.
• Provide customer support — including investigating complaints, resolving disputes and responding to account queries.
• Monitor platform activity to detect fraud, money laundering, bonus abuse and other prohibited conduct described in our Terms and Conditions.
• Improve the platform — analysing how players navigate the lobby, which games are most popular and where technical issues arise helps us build a better experience.
• Send service communications — account notifications, transaction confirmations and security alerts. We do not send unsolicited marketing communications.
• Comply with any applicable obligations that require us to retain or report certain data.

4. Sharing Your Data

We do not sell your personal data to any third party. There are, however, specific situations where sharing data with trusted partners is necessary to operate the platform:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive the transaction data needed to process your PKR deposits and withdrawals. Each provider operates under their own privacy and security standards.
• Game software providers: Third-party game studios that supply our slots, live casino, bingo and other titles may receive a session token or anonymised player identifier to run games correctly. They do not receive your full personal profile.
• Fraud and security services: We use specialist fraud detection tools that process IP addresses, device fingerprints and behavioural signals to flag suspicious activity. This helps protect all players on the platform.
• Platform infrastructure providers: Cloud hosting, database and analytics services that run the platform under strict data processing agreements are permitted to handle data only as directed by us.
• Authorities: If we are required by applicable law or a lawful order to disclose data, we will do so. We will inform you of such a request unless we are prohibited from doing so.

All third parties with whom we share data are required to keep it confidential, use it only for the specified purpose and maintain appropriate security standards. We do not permit them to use your data for their own marketing or to share it further without our written consent.

5. Payment Data

When you make a deposit or request a withdrawal on Biji Baji, you interact with our supported payment channels — JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. All financial transactions on the platform are denominated in PKR (Pakistani Rupees).

Full payment credentials — such as complete card numbers, mobile wallet PINs or bank account passwords — are entered directly into the payment provider's own secure interface and are never transmitted to or stored on Biji Baji's servers. What we do retain is a record of the transaction amount, method, timestamp and outcome, which is necessary for account balance management, dispute resolution and fraud monitoring.

6. Cookies & Tracking

Biji Baji uses cookies and similar technologies (such as local storage) to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device by your browser when you visit the platform.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in during a session and remember settings like your preferred language. The platform cannot work without these.
• Analytics cookies: Help us understand which pages and games are most visited, how long sessions last and where players drop off. This data is aggregated and anonymised wherever possible.
• Security cookies: Used to detect and prevent fraudulent login attempts, session hijacking and automated bot traffic.
• Preference cookies: Remember your platform settings — such as lobby filters or notification preferences — so you do not have to reset them each visit.

You can control cookie behaviour through your browser settings. Blocking essential cookies will affect the platform's ability to function correctly. Analytics and preference cookies can generally be disabled without impacting core gameplay.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards, which allows us to handle any post-closure queries or disputes. Transaction records and account activity logs are retained for the period required to satisfy our internal audit and fraud prevention requirements.

If you request account closure and there are no outstanding disputes or unresolved matters, we will begin the process of anonymising or deleting personal data that is no longer needed. Certain transaction records may be retained in anonymised form for statistical and platform improvement purposes even after your account is closed.

Data collected for identity verification purposes is retained for the period required to comply with applicable obligations, after which it is securely deleted. If you have questions about specific retention periods, contact our support team.

8. Security Measures

Protecting your data is a core responsibility that we take seriously. The following measures are in place across the Biji Baji platform:

• TLS encryption: All data transmitted between your device and our servers is encrypted in transit using TLS, preventing interception by third parties.
• Password hashing: Account passwords are never stored in plain text. They are hashed using industry-standard algorithms before being stored.
• Access controls: Access to player data within our organisation is restricted to staff members who need it to perform their role. All access is logged.
• Fraud monitoring: Automated systems continuously monitor account activity for patterns associated with unauthorised access, bonus abuse and financial fraud.
• Two-factor authentication: Where available, we encourage players to enable additional login verification to protect their accounts from unauthorised access.
• Regular security reviews: Our platform infrastructure is reviewed regularly to identify and address potential vulnerabilities before they can be exploited.

While we implement strong security practices, no online system can guarantee absolute security. You also have a responsibility to keep your login credentials private and to contact us immediately if you notice any suspicious activity on your account.

9. Your Rights

As a Biji Baji account holder you have the following rights in relation to your personal data. To exercise any of these, contact our support team with your registered account details:

We will respond to all data rights requests within 30 days of receipt. In complex cases we may extend this by a further 30 days, in which case we will inform you of the extension and the reason for it.

10. Minors

Biji Baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If during registration or account activity we have reason to believe that an account holder may be a minor, the account will be suspended immediately pending age verification.

If a parent or guardian becomes aware that their child has registered an account or submitted personal data to this platform without consent, please contact us immediately. We will close the account and delete the data associated with it as quickly as possible.

We encourage parents and guardians to use device-level parental control tools to prevent minors from accessing online gaming platforms. Responsible Gaming tools available on your account can also help — see the Responsible Gaming page for details.

11. Third-Party Services

The Biji Baji platform integrates with a number of third-party services to deliver its features. These include game software providers, payment processors (JazzCash, Easypaisa, Raast and banks), security and fraud prevention tools, and platform analytics services.

Each third-party provider operates under its own terms of service and privacy policy. While we choose providers carefully and require them to process data only as instructed, we are not responsible for the independent privacy practices of these providers beyond the contractual obligations we place on them.

The platform does not contain links to external websites. Any URLs present on this site are internal links to other pages within bijibaji.onl. We are not responsible for the privacy practices of any website you may navigate to independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the way we operate, the services we offer, or our obligations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, display a notice on the platform.

We encourage you to review this policy periodically. Your continued use of the platform after an updated policy has been posted constitutes acceptance of the revised terms. If you disagree with a material change, you should stop using the platform and contact support to request account closure.

13. Contact

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please get in touch with us. Our support team is available every day and will do their best to assist you promptly.

You can reach us at the email address shown in the footer of this page. Please include your registered account username and a clear description of your query so we can assist you as efficiently as possible.

For game-related questions visit the FAQ page. For account and bonus queries visit Promotions or the Game Lobby. For responsible gaming support visit our Responsible Gaming page.